qumoquota

last week qumoquota ako sa trabaho. kamusta naman, more than 12 hrs in a day akong nagwowork para lang sa mga issues. suffocated na ko that time potek! monday midnight pa lang pumasok na kami sa office kasi my deployment, then umuwi kami ng mga 5 am. so sunday was fine. then after that monday came, sunod sunod na. blockbuster ang mga tickets. sobra sa dami. OA sa exposure..

so cge lang, merong mga application na bigla ako pala nagsusupport. but wait there's more. sabay sabay na talaga ung mga issues. so cge lang, para matapos na extend extend, ultimo sa bahay nagtatrabaho. ang nangyayari na lang is konting tulog, 2 - 4 hrs per day tapos prep na ulit papasok ng office. and im telling you, mahapdi cya sa mata. ung tipong kakapikit mo pa lang pero need mo ng gumising agad. and ang mata ko nagluluha cya talga even nakapikit. kasi nga mahapdi talaga and alam kong stress.

so thursday, from 11:30 PM, ang uwi ko na is 3:30 pm the following day. quotang quota di ba. walang lunch un sa tamang oras, nag lunch ako mga 9 am na. so okay, after nun uwi na para makapagpahinga kahit ilang oras lang.

then nung night nun, pumasok ako ng 12:30 am na, kasi naman cyempre 11 pm na ko nagising sa sobrang kapaguran. so pasok. tapos my bago na namang issue. so this time ibang application naman. the whole day namin cya dinedebug nung US counterpart na support din, what happened kasi the application will be up for 20-30 minutes then after that magdodown cya, but when we check naman the server, its running naman. so we really dont know what to do next, what i did is i open a service request to IBM to check on what is happening with the application.

the sad thing about is, the customer rep is asking a lot of question and i already told her that this is a Production issue and it needs to be address as soon as possible but still the whole day has passed without anything happened from them. so what i did is i sent an email to the contact that we have from IBM.

The day is almost over, and we did not receive any help from IBM support.
We don’t know where to look at anymore on these issues.
The Cognos is being up for 20-30 minutes after restart and goes down again.

We are getting different errors when we restart it.
Can someone look at this issue right now?

The COGNOS is UNSTABLE for the WHOLE DAY.

inemail ko talga yan sa knila. naiinis na kasi ako, pabalik balik kami ng support from IBM. hindi daw kami matawagan or what. alam mo iyon? PRODUCTION na itong nagloloko. hindi namin alam ano nangyayari.

naubos ung isang araw ng walang suppport, from IBM USA napunta ang magsusupport sa amin sa Australia, and eto pa, magtatapos na rin daw sila ng shift nila so in an hour or so ibang tao na naman ung magsusupport sa amin. hayz..

natapos rin ung issue after 3 hours sa phone, and sa paguusap na un, 2 hrs ang nasayang sa pag-aayos lang ng application na gagamitin nung taga IBM. hay talaga naman. at halata na rin na inis na ko pag nagsasalita ako, sinasabi ko na wala bang ibang puedeng icheck sa ganito ganyan.

nakauwi ako that time 4 pm na from the office. sagad-sagaran. and ung dapat na manonood ulit ako ng HP hindi na natuloy dahil nga sa napako ako sa opisina.

good thing hindi ako iniwan ng manager ko. nakakahiya nga kasi alam ko antok na antok na cya but still he opted to stay here in the office to support and help me. then after that, sabi ko monitor ko ung issue pagdating sa house, which i did naman. and ang malupet, hinatid ako ni boss amo sa my KL, sa mall na pupuntahan ko. lolz

at dahil nga feeling ko gamit na gamit ako for the past week, i treated myself in a good lunch sa Chilis. and iyon.

sunday we attended a mass sa KL and went sa Pavilion mall. we had our dinner sa Thai resto.

and today dumating ung weekly report ng oras ko for the last week, and i recorded 90+ hrs in my work and all of the tickets that i worked on. san ka pa? quota na!

*Note
as i read it again, i noticed a lot of errors.. lolz